Small Double Room
- 1 Double bed
- Shower
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
Petit Palace Plaza Mayor
A 4-star stay on Calle Mayor, steps from Plaza Mayor and within walking distance of Madrid's top sights.
- Central location near Plaza Mayor and Puerta del Sol
- Free Wi-Fi throughout the property
- Private parking on site (subject to availability)
8.4
Great
4245 reviews
Booking.com 8.4 · 4245 reviews
About
Petit Palace Plaza Mayor
Petit Palace Plaza Mayor sits on Calle Mayor, a short walk from Plaza Mayor, Puerta del Sol, and the Royal Palace. The hotel offers 4-star comfort with free Wi-Fi, air-conditioned rooms, and a 24-hour reception. Private parking is available on site, a rare convenience in the heart of Madrid.
Guests consistently praise the hotel's location, helpfulness of the staff, and the modern, clean rooms. The property also provides family-friendly amenities like cots and playpens, plus pet-friendly policies. With a rating of 8.4 from over 4,200 reviews, it's a reliable choice for exploring the city.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Unbeatable central location — Within easy walking distance of Plaza Mayor, Puerta del Sol, and the Royal Palace, with plenty of bars, restaurants, and shops nearby.
- Exceptional staff service — Guests consistently describe the staff as friendly, helpful, and professional, with special mentions of the reception team.
- Comfortable, modern rooms — Rooms are noted for their modern furnishings, comfort, and quietness, with amenities like air conditioning and flat-screen TVs.
–
Worth weighing
3 to weigh- Price point is high — With rates starting around £350 per night, it's a premium option in the city center.
- Some rooms may have minor issues — One guest reported a non-working jacuzzi bath and a loose tap, though it was addressed promptly.
- General rating slightly below other categories — The 'General' category scored 7.9, lower than other aspects like staff and location, suggesting possible minor lapses.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room Terrace
- 1 Double bed
- Shower
- Heating
- Balcony
- Air conditioning
Double or Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Quadruple
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Double or Twin Room
- 1 Double bed
- Shower
- Heating
- Air conditioning
Deluxe Room Terrace
- 1 Double bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Paid airport shuttle
- Pet amenities available
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Patio
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
Business & Family
- Business centre
- Fax/Photocopying
- Cots
- Playpen
- Baby pushchair
- Parquet floor
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 4,245 reviews
Booking.com · 8.4 · 4245 reviews
8.4Verified guest“Our triple room with a terrace was ready at check-in. We enjoyed the multi-channel TV, ironing facilities, and a study table.”
8.4Verified guest“Perfectly located in the heart of the city.”
8.4Verified guest“I really liked the location, internet service, room design, and especially the very nice staff.”
8.4Verified guest“Rooms are nice with modern furnishings.”
8.4Verified guest“Location is perfect, breakfast is more than great, and the staff is very, very friendly. The hotel's design makes the stay very interesting.”
8.4Verified guest“The rooms were pleasant, promptly serviced, and quiet—even the family room for four with a street view. Internet access was wonderfully convenient, staff extremely helpful and gracious, breakfast healthful and varied, and the location fantastic. The hotel came recommended by an American travel agency, so it's clearly well established. It more than deserves its reputation for reliability. Thanks for a great stay—we'll recommend this High Tech hotel.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Plaza Mayor: Just a short walk from the hotel, this historic square is a must-see with its cafes and architecture.
Puerta del Sol: The bustling heart of Madrid, known for its clock tower and shopping streets.
Royal Palace: The official residence of the Spanish Royal Family, open for tours.
Mercado de San Miguel: A lively market offering a variety of Spanish tapas and local products.
Mayor, 46, Madrid, Community of Madrid, 28013, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 62 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, private parking is available on site. It's a rare convenience in the city center.
Are pets allowed?
Yes, pets are allowed, and pet amenities are available.
Is there an airport shuttle?
Yes, a paid airport shuttle is available.
Does the hotel offer family-friendly amenities?
Yes, cots, playpens, and baby pushchairs are available.
Is breakfast included?
Breakfast is not explicitly listed in the provided data. The hotel offers dining, and some reviews mention breakfast positively, but inclusion may vary by rate.
The bottom line
Petit Palace Plaza Mayor is a solid, well-regarded choice for travelers who want to be in the heart of Madrid. Its location and staff are standout features, and while it's not the cheapest option, the quality and convenience justify the price for many.
8.4Best for first-time visitors wanting a central base with reliable service.
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